Refund Policy

Each gift box is quality checked before dispatch. All transactions are final. We do not offer refunds.  If your item is defective or damaged, please contact us immediately and we will process your replacement with no shipping charge. 

If you’ve made a mistake or given us incorrect information we will try our best to rectify the situation, but it is your responsibility to ensure the address, delivery instructions and information you give us is correct. Please check details thoroughly! 

If you have any concerns please contact us  and we’ll do out best to resolve your concerns.  Please send us an email at sortedgiftboxes@gmail.com